Cookie Policy

Effective Date: 01/06/2025

Company: WizardTech ("we", "our", or "us")

1. Introduction

This Cookie Policy explains how we use cookies and similar tracking technologies on our website and web application (“the Platform”). It forms part of our Privacy Policy and complies with the Protection of Personal Information Act, 2013 (POPIA) and other applicable privacy laws in South Africa.

By continuing to browse or use our website, you agree to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help the website remember your actions and preferences (such as login details, language, or region) over a period of time, improving your browsing experience.

Cookies may be:

  • Session Cookies: Temporary cookies that expire once you close your browser.
  • Persistent Cookies: Remain on your device for a set period or until deleted.
  • First-Party Cookies: Set by our website.
  • Third-Party Cookies: Set by external services (e.g., analytics, advertising, or chat tools).

3. Why We Use Cookies

We use cookies for the following purposes:

a. Strictly Necessary Cookies

These cookies are essential for the website to function properly and cannot be switched off. They include:

  • Authentication cookies for secure login and account access.
  • Cookies that remember privacy preferences.
  • Session management and security cookies.

b. Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website. We use them to analyse traffic patterns, identify popular pages, and improve usability. Example: Google Analytics, which provides aggregated usage statistics.

c. Functional Cookies

These cookies allow us to remember your preferences, such as:

  • Language selection.
  • Region or time zone.
  • User interface customisations.

d. Marketing & Advertising Cookies

We may use limited third-party marketing cookies to deliver relevant content or measure the effectiveness of campaigns. You will always have the choice to accept or reject these cookies.

4. Types of Cookies We Use

The following table:

Cookie TypePurposeExample Duration
Session CookieKeeps you logged in during your sessionExpires when browser closes
CSRF Token CookieSecurity token preventing cross-site request forgerySession only
Analytics CookieTracks anonymous usage data (Google Analytics)1 year
Preference CookieStores user settings like theme or language6 months
Marketing CookieUsed for remarketing or ad trackingUp to 1 year

5. Third-Party Cookies

We may use trusted third-party services that place cookies on your device, including:

  • Google Analytics (website usage tracking)
  • Microsoft Azure / AWS (hosting performance monitoring)
  • Intercom or similar (customer support chat)
  • Payment gateways (billing and fraud prevention)

Each third-party provider has its own privacy policy governing its cookie usage.

6. Managing Cookies

You have full control over cookies. You can:

  • Accept or reject cookies through our website’s cookie banner or preference centre.
  • Adjust your browser settings to block or delete cookies.
  • Note: Blocking certain cookies may affect the functionality of our Platform and your ability to log in or access secure features.

To manage cookies, refer to your browser’s help section:

  • Chrome: chrome://settings/cookies
  • Edge: edge://settings/content/cookies
  • Firefox: about:preferences#privacy
  • Safari: Preferences → Privacy → Manage Website Data

7. Consent

On your first visit, our website displays a cookie consent banner allowing you to choose which types of cookies you accept. You can update or withdraw your consent at any time by visiting our cookie settings panel or clearing cookies in your browser.

8. Data Protection and POPIA Compliance

Cookies may collect limited personal information (e.g., IP address, device ID). All data collected through cookies is processed in accordance with our Privacy Policy and the principles of POPIA, ensuring:

  • Data minimisation (only necessary data is processed)
  • Security and encryption of stored data
  • Transparency and user control

9. Updates to This Policy

We may update this Cookie Policy periodically to reflect new technology, legal requirements, or business practices. The "Effective Date" at the top of this page indicates when it was last revised. We encourage you to review this page regularly.

10. Contact Us

For questions or concerns about our use of cookies, please contact:

For questions, requests, or privacy-related concerns, please contact:

Email: support@wizardtech.tech

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